01. Shipping
- 1.1 How is the shipment made?
- 1.10 Taxes and Customs
- 1.2 Where is my order?
- 1.3 How can I change the delivery address of my order?
- 1.4 How much are shipping costs?
- 1.5 Does Stikets ship internationally?
02. My Account
03. My Order
- 3.1 How do I confirm that my order has been processed?
- 3.2 Can I add a product to an already confirmed order?
- 3.3 I have not received the confirmation email
- 3.4 How can I modify my order?
- 3.5 How can I cancel my order?
- 3.6 I have received a defective item
04. Products
- 4.1 Labels or Photo labels?
- 4.2 What are the measurements of Stikets ID bracelets?
- 4.3 What material are Stikets labels made of?
- 4.4 How are heat-adhesive labels applied to clothing?
- 4.5 How do adhesive clothing labels work?
- 4.6 How can I remove labels?
05. Payments and Discounts
- 5.1 How can I pay for my order?
- 5.2 Security in transactions
- 5.3 Can I pay cash on delivery?
- 5.4 How does the payment process with a VISA, MasterCard, VISA Electron or Maestro card work?
- 5.5 When I place an order, I get an error with the payment
- 5.6 I have a discount code. How do I use it?
06. Product customization
- 6.1 What text can I add to the product?
- 6.2 How to customize the Packs?
- 6.3 I want the second line of text to only appear on some labels in my Pack
- 6.4 The full text does not appear in the label preview
- 6.5 I want to choose my own colour combination
- 6.6 Can I choose different colours for a product?