As stated on our website, you have the right to withdraw from your purchase within 14 days. We offer the possibility to return non-personalised products. In the case of personalised orders, due to the unique customisation, they cannot be returned. However, in case of any issues, Stikets will assess each situation to find a fair and satisfactory solution for our customers.
Once you have consulted with Customer Care, you must send us the product you wish to return to The Stikets Company, Calle Santa Joaquima de Vedruna, 24, 2nd floor, 08700 Igualada (Barcelona) Spain and within 30 calendar days from the date you notify us of your decision to withdraw, you will receive a refund using the same payment method. click HERE